Returns & Refunds
Our products are hand made hence there may be slight irregularities and this is what makes each product look more natural, magnificent and unique. However, if for any reason you are not satisfied with the purchase then we are happy to offer refund within 30 days of receiving the shipment.
Kindly write to us at email@example.com to initiate the returns process. Please send us the product in original condition.
In the unlikely case, if you get the product in damaged condition then we request you to send us a photo of the damaged product as soon as possible.
Exceptions to policy - In below scenarios, we will not be able to issue a refund.
- Delivery address is incorrect or with wrong post code details
- The product is returned in a used/damaged condition